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Coronavirus (COVID-19) Update

By March 13, 2020March 20th, 2020Pinnacle News


The health and safety of our employees and clients are paramount during this COVID-19 pandemic. We are electing to close our offices to the public beginning Monday, March 23, 2020 until further notice. We will continue monitoring local, state and federal health authorities in determining what date we will re-open to the public.

Our employees will be working remotely from home with full accessibility to our management system. You can continue contacting us through the normal communication of phone and/or e-mail and your call will be answered during normal business hours Monday – Friday | 8:30 am – 5:00 pm.

However, if you need to contact your specific insurance carrier after-hours, please refer to the following link on our website to pay a bill or report a claim.

We value our relationship with you and are committed to providing uninterrupted service to you during this unprecedented time in our nation. Please take the necessary safety precautions in protecting you and your family and together we will prevail as a nation. Thank you.


Mark A. Bates, CIC, CSRM, AAI