A culture of doing the right things.

Anyone can promise great service, but not everyone can deliver it. At Pinnacle Insurance Group of Indiana, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what our clients have to say.

“Pinnacle Insurance Group is always there to help and sometimes just listen. You see they are not just for insurance, they're part of my family. Just ask my wife and daughters where they get their insurance. Client since 1992.”

Larry Cranzow

“The School City of Hammond has worked with Citizens Management and Rick Smith of Smith Insurance for several years in processing our workers comp claims. The service we receive is excellent.”

Diane Schweitzer, PhD, CSRM

“I have been a long time customer of the Pinnacle Group Insurance for many years and I have been very pleased with the service that I have received from them. The staff is very professional when dealing with insurance issues that need attention.”

Doug Popp

“Thank you for taking the time to research all of the quotes for me...I was very impressed with your thoroughness...”

Anonymous

“We want to thank you again for listening to our dilemma on Saturday, recognizing that we were under some serious time restraints, and for sending out the email and following up with it so the adjuster was at our house on Monday, and we were given the OK to go ahead with repairs immediately. All of this made an upsetting situation a manageable one...Thank you again.”

Laura and Paul Hutchison

“Thank you for your amazing response to our claim situation. You and your team made a bad situation a little better. Kudos to the adjuster Derek Cooley that came out to view the damage. He was very professional, informative and compassionate. Everyone involved worked as a wonderful team to help us minimize our loss starting with our agent Mark Bates at Pinnacle Insurance Group to AmeriClean of Merrillville and their crew, and last but not least to your company and crew. ”

Sincerely grateful, John Jacques and Marie DiCianni Jacques

“The Smith Agency isn't interested in making short term profits on your account, but in developing a long term relationship with you. I have been extremely satisfied with the performance of the staff of the Smith Agency during my association with them.”

Dr. Thomas Dykiel

“I have worked with Rick Smith as our insurance agent for approximately eight years. Rick is very knowledgeable of the insurance needs of public school corporations...The office staff is very cooperative and promptly processes any requests we ask of them.”

Rob James, CPA, CBO

“I always appreciate a job well done...I'll never change my insurance because of [Joyce] and Rick's team.”

Jeff Yergler

“Boyd Construction Company would like to acknowledge Rick Smith and the staff at Pinnacle Insurance Agency who has gone above and beyond to help our 106th year Hobart based construction company in just a short time that we have been a customer with them. Much success in the years to come. Thank you.”

Richard A. Boyd, PresidentBoyd Construction Company, Inc.