Team-Joyce

Joyce Helsel, ACSR

Personal Lines Manager & Customer Service Agent

joyce@pinnacleinsgrp.com
219-942-1148

Joyce started with our agency in August 1985 and is a licensed agent in the State of Indiana. Joyce is the Personal Lines Manager over both locations and Customer Service Agent. She received the 2005 Distinguished Customer Service Representative of the year from the Independent Insurance Agency of Indiana and in 2006 was the Silver Star Award Winner from the Indiana Farmers Insurance Agency. She has received her Accredited Customer Service Representative designation in 1996. She had passed two parts of the CPCU course and is currently working on her AAI designation. Joyce is crossed trained in commercial lines to assist, as she has handled accounts in this department on and off during her time with the agency.

Joyce resides in Lowell with her husband Kip, daughter and son. Joyce’s hobbies include boating with the family.